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Good Services
Good Services
Številka: 18315823
Partnerska prodaja
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‚good‘ service is, what makes a good service and why.This book la ..
Celoten opis
23,66 €
Partner:
LIBRISTO
Naroči pri partnerju
27.5.2024 -
30.5.2024
predvidena dostava na dom
Artikli partnerja LIBRISTO
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Številka:
18315823
Predstavitev
Ta knjiga je v tujem jeziku: Angleščina
Lastnosti knjige
Originalni opis knjige
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‚good‘ service is, what makes a good service and why.This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‚good‘ and ‚bad‘ service and describing the common elements within all services that mean that it either works for users or doesn't.A practical book for non-practitioners interested in better service delivery, a book to guide their decision making without the need to first learn how to design a service themselves.
Lastnosti knjige
- Jezik: Angleščina
- Založnik: BIS Publishers B.V.
- Vezava: Knjiga – Brošura
- Število strani: 224
Originalni opis knjige
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‚good‘ service is, what makes a good service and why.This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‚good‘ and ‚bad‘ service and describing the common elements within all services that mean that it either works for users or doesn't.A practical book for non-practitioners interested in better service delivery, a book to guide their decision making without the need to first learn how to design a service themselves.